I proactively participate in a wide range of service activities in a variety of domains.

1. Southern Cross University – Deputy Dean
2. Southern Cross University – Director, Digital Enterprise Lab
3. Swinburne University of Technology – IS Discipline Lead
4. Swinburne University of Technology – Research Director (BTE)
5. Monash University – Research Lead – Digital Transformation Research Group
6. Monash University – Director of Master of Business Information Systems (1500+ students per year masters course)
7. Chair of Enterprise Systems Special Interest Group (AIS – SIG-ES)
8. Doctoral consortium chair or mentor (PACIS 2017, PACIS 2018, ACIS 2018, PACIS 2020, ACIS 2020)
9. Editorial board service (e.g. Information & Management – ABDC A*)
10. Guest special issues (e.g. Digital transformation, Smart cities, Agri-IT…)
11. Research track chair (e.g. European Conference on IS 2018)
12. Practising consultant of Enterprise Systems (e.g. Head of SAP U-academy at QUT with over 10 training programs)
13. Regular keynote speaker in leading academic and practitioner events
14. Regular reviewer for ABDC A* journals (e.g. MISQ, JAIS, JSIS, JAIS…)
15. External expert for TEQSA accreditation
16. Regular reviewer of PhD thesis (e.g. 3 in 2018, 2 in 2017)